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TERMS & CONDITIONS

By participating in the Helene Jewelry Loyalty Program, you agree to the following Terms and Conditions. Please read these terms carefully:

  • Membership Eligibility:

    • The Helene Jewelry Loyalty Program is open to individuals aged 18 and above or those visiting the site under the supervision of a legal guardian.

  • Earning Points:

    • Members earn points based on purchases made on the Helene Jewelry website.

    • For every SG$1 spent, members receive 1 point.

    • New members instantly receive 100 points upon sign-up.

  • Redeeming Points:

    • Points can be redeemed for discounts on eligible purchases.

    • Points can be redeemed as follows:

      • 300 points: $30 off orders over $200.

      • 500 points: $50 off all store products on orders over $200.

      • 1,000 points: $150 off over $200.

    • Only one discount voucher can be used per order.

  • Point Validity:

    • Points are valid for a specified period, as determined by Helene Quan Jewellery. Expired points cannot be redeemed.

  • Program Modifications:

    • Helene Jewelry reserves the right to modify, terminate, or suspend the Loyalty Program, its terms, or point values at any time. Members will be notified of significant changes.

  • Misuse:

    • Helene Jewelry may terminate a member's participation in the program if any misuse or fraudulent activity is detected.

  • Privacy:

    • Members' personal information will be handled in accordance with our Privacy Policy.

  • Governing Law:

    • These Terms and Conditions are governed by the laws , and any disputes will be resolved in accordance with these laws.

  • Contact:

    • For any questions or concerns related to the Loyalty Program, you may view more information under our FAQs, or please contact us at marketing@helenequan.com

Membership Program

Earn points and turn them into rewards

  1. Sign Up

    • Sign up as a member to start enjoying the loyalty program

  2. Earn Points

    • Purchase a product

      Get 1 point for every SGD 1 spent

    • Sign up to the site

      Get 50 points

  3. Redeem Rewards

    • $30 off all store products

      300 Points = SGD 30 off orders over SGD 200

    • $50 off all store products

      500 Points = SGD 50 off orders over SGD 200

    • $150 off all store products

      1,000 Points = SGD 150 off orders over SGD 200